Learn practical trauma-informed tools, share experiences, and leave with skills you can use right away.

Health care and case management professionals routinely support individuals experiencing acute stress, complex trauma, and crisis. These dynamics can impact patient engagement, communication, and staff well-being.

This in-person workshop provides practical trauma-informed care strategies applicable to clinical and care coordination settings. The focus is on skills that support patient safety, effective communication, and provider sustainability.

Training topics include:

• How trauma and chronic stress influence patient behavior and interactions

• Trauma-informed communication and de-escalation techniques

• Strategies to support regulation and decision-making under stress

• Recognizing and mitigating secondary trauma and burnout

• Applying trauma-informed principles consistently within care teams

This session supports improved patient experience while also addressing the realities of provider workload and emotional demands.

Intended audience:
Health care professionals, case managers, care coordinators, behavioral health staff, and other frontline providers.

https://www.eventbrite.com/e/1978376266670?aff=oddtdtcreator